All systems operational

Scans not processing, reports not available

Resolved
Operational
Started about 1 year ago Lasted about 2 hours

Affected

Web Application
API / CLI
Updates
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Update

    All impacted services are functioning as expected. We are continuing to monitor this situation in case of a regression.

  • Monitoring
    Monitoring

    We are seeing an improvement in impacted Tidelift services, and things seem to be more stable. We will continue to monitor this until the incident has been fully resolved by our vendor.

    We will provide an update as more information is available or when we considering this fully resolved.

  • Identified
    Update

    We are still investigating the incident. One of our vendors is experiencing an outage, impacting some parts of Tidelift, including:

    -Alignments
    -Reports

    We will provide another update by 17:30 ET or if any new information is available on our end.

  • Identified
    Identified

    We are investigating an incident with uploading new alignment requests and retrieving reports from our infrastructure provider. We will be updating with more information by 4:30pm ET

  • Investigating
    Investigating

    We are currently investigating this incident.