All systems operational

Web Application

99.99% uptime
May 2023 · 100.0%Jun · 100.0%Jul · 99.97%
May 2023100.0% uptime
Jun 2023100.0% uptime
Jul 202399.97% uptime

API / CLI

100.0% uptime
May 2023 · 100.0%Jun · 100.0%Jul · 100.0%
May 2023100.0% uptime
Jun 2023100.0% uptime
Jul 2023100.0% uptime

Website

100.0% uptime

General Website

100.0% uptime
May 2023 · 100.0%Jun · 100.0%Jul · 100.0%
May 2023100.0% uptime
Jun 2023100.0% uptime
Jul 2023100.0% uptime

Support Portal

100.0% uptime
May 2023 · 100.0%Jun · 100.0%Jul · 100.0%
May 2023100.0% uptime
Jun 2023100.0% uptime
Jul 2023100.0% uptime

Notice history

Jul 2023

Tidelift homepage is down
  • Resolved
    Resolved

    This incident has been resolved.

  • Investigating
    Investigating

    We are currently investigating this incident. Existing customers can log in by visiting: https://tidelift.com/login

Jun 2023

Scheduled Downtime
  • Completed
    June 15, 2023 at 10:00 PM
    Completed
    June 15, 2023 at 10:00 PM

    Maintenance has completed successfully

  • In progress
    June 15, 2023 at 9:00 PM
    In progress
    June 15, 2023 at 9:00 PM

    Maintenance is now in progress

  • Planned
    June 15, 2023 at 9:00 PM
    Planned
    June 15, 2023 at 9:00 PM

    We are planning for scheduled maintenance which should result in less than 1 hour of downtime.

Scans not processing, reports not available
  • Resolved
    Resolved

    This incident has been resolved.

  • Monitoring
    Update

    All impacted services are functioning as expected. We are continuing to monitor this situation in case of a regression.

  • Monitoring
    Monitoring

    We are seeing an improvement in impacted Tidelift services, and things seem to be more stable. We will continue to monitor this until the incident has been fully resolved by our vendor.

    We will provide an update as more information is available or when we considering this fully resolved.

  • Identified
    Update

    We are still investigating the incident. One of our vendors is experiencing an outage, impacting some parts of Tidelift, including:

    -Alignments
    -Reports

    We will provide another update by 17:30 ET or if any new information is available on our end.

  • Identified
    Identified

    We are investigating an incident with uploading new alignment requests and retrieving reports from our infrastructure provider. We will be updating with more information by 4:30pm ET

  • Investigating
    Investigating

    We are currently investigating this incident.

May 2023

No notices reported this month

May 2023 to Jul 2023